Hale Library FAQ

Operations, services, and information about the Libraries during fire recovery.

Library Research Guide

Research Help

If you need research help, library staff are available to help you in person, via email, instant message, and by appointment. 

In Person: Library staff are available at each of the following locations:

  • Library Help at the Union (First Floor, Welcome Desk) (hours)
  • The Math/Physics Library (105 Cardwell Hall) (hours)
  • Paul Weigel Library of Architecture, Planning & Design (0081 Regnier Hall) (hours)
  • The Veterinary Medical Library (422 Trotter Hall) (hours)
  • K-State Polytechnic Library (2310 Centennial Road, Salina, KS) (hours)

Email: You can e-mail us at libhelp@ksu.edu  

Phone: You can call and speak with a library staff person at any of our library help desks:

  • Library Help at the Union: 785-532-3014
  • The Math/Physics Library: 785-532-6827
  • Paul Weigel Library of Architecture, Planning & Design: 785-532-5968
  • The Veterinary Medical Library: 785-532-6006
  • K-State Polytechnic Library: 785-826-2636

By appointment: If you would like to make an appointment with a librarian to discuss your research project, please use this form and a librarian will get in touch with you shortly. 

Instant Message: Use our Instant Message box below to ask questions whenever the Library Help at the Union desk is open (hours):


Either JavaScript is disabled in your browser or our chat service is unavailable. For chat hours see Hale Library's calendar. If you like, you can leave us a message at (785) 532-5978 or e-mail your question to <a "mailto:libhelp@k-state.edu"=""> libhelp@k-state.edu.

Borrowing Materials

Please see the Borrowing page for details on what physical materials you can check out or request through interlibrary loan. See the Online Materials page for details on which databases and other online library resources are currently available. 

If you have questions about borrowing materials or materials you borrowed before the fire, please email libhelp@ksu.edu or call (785) 532-5978.

IT and Equipment

The IT Help Desk which was located in 214 Hale Library has been temporarily relocated to the K-State Student Union, Cats Pause area on the 2nd floor. Please see the IT Status page for information on campus systems, and visit the IT Help Desk in the Union with questions on any of the following topics:

  • Technology equipment checkout
  • eID and password
  • Email, K-State Online, and other campus systems
  • Computer problems and trouble-shooting

You can also call (785) 532-7722 with IT-related questions.